Welcome to ReddyBook (reddybookc.com). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our betting platform and services.

Information We Collect

Personal Information

When you create an account with ReddyBook, we collect:

  • Full name and contact details
  • Email address and phone number
  • Date of birth and age verification documents
  • Government-issued ID for identity verification
  • Banking and payment information
  • Address and location data

Account and Betting Information

  • Login credentials and account settings
  • Betting history and transaction records
  • Deposit and withdrawal information
  • Game preferences and activity logs
  • Communication records with customer support

Technical Information

  • IP address and device information
  • Browser type and operating system
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies
  • Login timestamps and security logs

How We Use Your Information

Account Management

  • Creating and maintaining your ReddyBook account
  • Verifying your identity and age (18+ requirement)
  • Processing deposits, withdrawals, and transactions
  • Providing customer support and assistance
  • Sending account-related notifications

Legal and Compliance

  • Meeting regulatory requirements for betting operations
  • Preventing fraud, money laundering, and illegal activities
  • Conducting risk assessments and security monitoring
  • Maintaining records as required by law
  • Cooperating with legal investigations when necessary

Service Improvement

  • Analyzing usage patterns to enhance our platform
  • Personalizing your betting experience
  • Developing new features and services
  • Conducting market research and analytics

Information Sharing

We DO NOT sell your personal information to third parties.

We may share information with:

  • Payment Processors: To handle deposits and withdrawals securely
  • Identity Verification Services: For age and identity confirmation
  • Legal Authorities: When required by law or court orders
  • Regulatory Bodies: For compliance with betting regulations
  • Service Partners: Who help us operate our platform (under strict confidentiality)

Data Security

Protection Measures

  • Industry-standard SSL encryption for all data transmission
  • Secure servers with advanced firewall protection
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication options
  • Encrypted storage of sensitive information

Your Responsibilities

  • Keep your login credentials confidential
  • Use strong, unique passwords
  • Log out from shared devices
  • Report any suspicious account activity immediately
  • Update your contact information when necessary

Your Privacy Rights

Access and Control

  • View and update your personal information anytime
  • Request a copy of all data we hold about you
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Restrict certain data processing activities

Account Closure

If you wish to close your ReddyBook account:

  • Contact our support team with your request
  • Complete any pending transactions
  • Withdraw remaining account balance
  • We will retain certain records as required by law

Cookies and Tracking

We use cookies to:

  • Remember your login status and preferences
  • Analyze website traffic and user behavior
  • Improve site functionality and user experience
  • Provide targeted content and offers

You can control cookie settings through your browser, but disabling cookies may affect site functionality.

Age Verification

ReddyBook is strictly for users 18 years and older. We:

  • Verify age during the registration process
  • Regularly monitor for underage gambling
  • Immediately suspend accounts of minors
  • Report underage gambling attempts to relevant authorities

Data Retention

We retain your information for:

  • Active accounts: Duration of account relationship
  • Closed accounts: 5-7 years as required by regulations
  • Transaction records: Minimum 5 years for compliance
  • Marketing data: Until you opt-out or withdraw consent

International Users

If you access ReddyBook from outside our primary jurisdiction:

  • Your data may be transferred and processed internationally
  • We ensure adequate protection measures are in place
  • Local privacy laws may apply to your information
  • Contact us for specific regional privacy questions

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies before sharing any information.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes in our services or operations
  • New legal or regulatory requirements
  • Improvements to our privacy practices
  • User feedback and industry standards

Significant changes will be notified through:

  • Email notifications to registered users
  • Prominent notices on our website
  • Account dashboard alerts

Contact Information

Privacy Questions or Concerns

For any privacy-related inquiries, please contact us:

Email: privacy@reddybookc.com
Customer Support: Available 24/7 through our website

Data Protection Officer

For serious privacy concerns or data protection matters, contact our Data Protection Officer directly through the above channels.

Responsible Gambling

Your privacy extends to responsible gambling practices:

  • We monitor betting patterns for problem gambling signs
  • Self-exclusion tools are available in your account settings
  • We partner with gambling addiction support organizations
  • Personal gambling data is handled with extra confidentiality

Compliance Statement

ReddyBook complies with applicable privacy and data protection laws including:

  • General Data Protection Regulation (GDPR) where applicable
  • Local gambling and betting regulations
  • Financial transaction and anti-money laundering laws
  • Consumer protection and privacy statutes